About Me
My Name is Shingo Nagano
Bridging the gap between complex AI architecture and real-world impact.
More About Me
I am an AI Engineer driven by the challenge of solving complex problems through innovative, scalable architecture. My journey has taken me from the precision-critical world of NASA-funded space robotics to the fast-paced evolution of Generative AI in Silicon Valley.
What I Bring to the Table:
Deep Technical Expertise: Hands-on experience with PyTorch, TensorFlow, and NLP frameworks to build multimodal systems and advanced RAG architectures.
Enterprise Experience: A proven track record at Reazon Holdings and teamLab Inc., where I deployed solutions for healthcare, language moderation, and e-commerce.
Forward-Deployed Mindset: My recent work at HappyRobot Inc. in San Francisco focused on high-stakes AI automation, where I acted as the bridge between complex business requirements and production-ready Voice AI systems.
Hardware-Software Integration: As the Software Integration Lead for a NASA-funded project, I developed robust navigation for Martian exploration robots, a foundation that taught me how to build reliable software for unpredictable environments.
I thrive at the intersection of technology and business, dedicated to building AI that doesn't just "work" in a lab, but creates measurable value in the real world.
Experience
HappyRobot Inc.
AI Engineer (Customer Success & Pilot · Forward Deployed)
Jul 2025 - Oct 2025
San Francisco, California, United States
Engaged in a fast-paced APAC expansion initiative, delivering advanced AI automation solutions while driving client success, managing technical pilots, and validating regional market needs. Designed and deployed end-to-end AI automation workflows for 6+ enterprise clients, focusing on feasibility, performance, and scalability. Led Client Engineering efforts by rapidly translating complex business requirements into technical specifications and functional client-ready prototypes using Voice AI and LLM architectures. Utilized core full-stack technologies including Python, React, TypeScript, and Node.js. Acted as the primary technical Customer Success point-of-contact, supporting clients from initial AI solution implementation through long-term adoption and value realization. Served as the technical resource for APAC market validation, securing meetings with $10M+ enterprise prospects and driving early market discovery for AI automation demand.
Reazon Holdings, Inc.
AI Engineer Intern
2024 March - 2025 May
Remote
Developed AI solutions across advertising, gaming, and healthcare industries. Led projects such as a multimodal medical document RAG system and the Language Cushion Project using LLMs. Conducted experiments on Text-to-SQL systems to optimize data processes, integrating BigQuery on Vertex AI.
teamLab Inc.
Project Manager Intern
May 2024
Tokyo, Japan
Enhanced e-commerce engagement for a wine specialty store by designing an AI sommelier chatbot. Conducted user behavior analysis to optimize chatbot placement, increasing engagement and improving user experience.
aiT Works Inc.
Project Manager/Software Engineer
2022 Jan. - 2023 Aug.
Los Angeles, CA
Streamlined staffing operations through automated candidate-position matching. Designed a web scraping system; integrated sales and recruiters' feedback to refine UI/UX, reducing manual input. Enhanced user interaction by 60% post UI and manual improvements.
SKGO Japanese Learning Website
Developer and Manager
2022 Jan. - Present
Gardena, CA
Developed and managed web-based resources to support Japanese language learning. Created child-friendly UI/UX to boost engagement and retention, achieving 80% reenrollment and 300+ users in the first month. Addressed learning challenges during the pandemic through innovative online tools.
Education
University of Southern California
Master of Science in Computer Science
2023 - 2025
Los Angeles, CA
Natural Language Processing, Deep Learning, Machine Learning, Artificial Intelligence, Computer Vision, Web Technologies, Probability and Statistics, Analysis of Algorithms, Database Systems
San Diego State University
Bachelor of Science in Computer Engineering, Minor in Computer Science
2019 - 2023
San Diego, CA
Computer Engineering, Electrical Engineering, Software Engineering, Data Architecture, Object-Oriented Programming, Embedded System Programming, Relational Database, Informational Technology, Mathematics, Algorithms, Statistics
Skills
My Projects
Voice Enabled Salon Reservation System
Full voice AI salon reservation system built in a single day. Handles booking, modification, and cancellation through natural conversation.
Multi Client FastAPI Serverless Platform
Serverless platform hosting multiple FastAPI microservices, each deployed as its own AWS Lambda function.
SKGO Japanese Learning Platform
AI-assisted online learning platform for Japanese language learners. Achieved 400+ active users and 80%+ retention.